Informações de contato

If you have any questions about your order, our products, returns, refunds, shipping, payments or any other matter relating to Velnwick, please contact us using the information below.

Customer Support

Store: Velnwick

Email: contact@velnwick.com

Website: https://velnwick.com

Our customer support team will make reasonable efforts to respond to enquiries as promptly as possible.

Business Information

Velnwick is operated by:

JLF Group LLC
1209 Mountain Road PL NE, STE R
Albuquerque, NM 87110
United States

Order Enquiries

When contacting us about an existing order, please include:

  • Your full name;
  • Your order number;
  • The email address used to place the order;
  • A brief description of your enquiry.

This helps us locate your order and assist you more efficiently.

Returns and Refunds

For questions regarding:

  • Returns;
  • Refunds;
  • Exchanges;
  • Damaged items;
  • Faulty items;
  • Incorrect items;

please contact:

contact@velnwick.com

Please include your order number and any relevant photographs or information where applicable.

Shipping and Delivery

For questions regarding:

  • Order tracking;
  • Delivery status;
  • Delayed orders;
  • Missing parcels;
  • Incorrect delivery information;

please contact:

contact@velnwick.com

Privacy Enquiries

If you have questions about how we collect, use or store your personal information, or if you wish to exercise any applicable privacy rights, please contact:

contact@velnwick.com

Contact Details

Velnwick
Operated by JLF Group LLC
1209 Mountain Road PL NE, STE R
Albuquerque, NM 87110
United States

Email: contact@velnwick.com

Website: https://velnwick.com

Last updated: 30 September 2026